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Privacy Policy

Hi, and welcome to our Privacy Policy

Property School is a membership platform provided by Stephanie Batey (we’ll refer to ourselves as ‘we’, ‘us’, and ‘our’). We are the controller of personal data obtained through Property School, which means we are the organisation legally responsible for deciding how and for what purpose that data is used.

We take your privacy seriously, so please read this policy carefully as it contains important information about who we are, and how and why we collect, store, and use any information that could be used to identify you (your ‘personal data’) when you use Property School. We’ll also explain your rights in respect of your personal data and how you can contact us or the regulator if you want to make a complaint.

We collect and use certain personal data about you on Property School. When we do that, we are subject to the UK General Data Protection Regulation (better known as the ‘UK GDPR’).

What this policy applies to

This policy relates to your membership and use of Property School only. You might find links to other websites owned and operated by third parties, and they might gather information about you under their own separate privacy policy.

Personal data we collect about you

We might collect the following personal data about you. If you choose not to share any of the following personal data, you might not be able to use Property School (we’ll tell you when this is the case):

  • your name, address, and contact information, including email address, telephone number, and company details;

  • your billing information, transaction, and payment card or other payment method information;

  • bank account and payment details;

  • your activities on, and use of, Property School; and

  • information about the services we provide to you.

We may also collect personal data that you voluntarily share on Property School, such as:

  • your gender;

  • location data;

  • details of any information, feedback, or other matters you share with us;

  • your personal and professional interests; or

  • your professional online presence, such as your LinkedIn profile.

How your personal data is collected

We collect personal data from you directly when you enter or send us information, such as when you register with Property School, contact us, send us feedback, sign up for services, etc. We might also collect data from you when you volunteer information via Property School.

How and why we use your personal data

Under data protection laws, we can only use your personal data if we have a proper reason to do so, such as:

  • where you have given consent;

  • to comply with our legal and regulatory obligations;

  • to perform a contract or services with/for you; or

  • for our legitimate interests or those of a third party.

A ‘legitimate interest’ is when we have a business or commercial reason to use your personal data, so long as this isn’t overridden by your own rights and interests. We assess our interests against your own if we ever rely on legitimate interests to use your personal data.

We use your personal data for the following reasons (this is quite technical legally, so we’ve tried to make this as clear as possible for you):

  • to create and manage your account with us. We do so to perform a contract or services with/for you;

  • communications with you not related to marketing, such as changes to our terms or policies or changes to the services we offer. We do so to comply with our legal and regulatory obligations, and in other cases for our legitimate interests (such as to be as efficient as we can to deliver the best services to you);

  • updating and enhancing our member records. We do so to perform a contract or services with/for you, to comply with our legal and regulatory obligations, or for our legitimate interests (such as making sure we can keep in touch with our members for new services and updates); and

  • marketing our services to existing and former members. We do so for our legitimate interests (such as promoting Property School and its services to existing and former members). There’s more detail on this below.

Marketing

We will use your personal data to send you updates by email about Property School, our services, and our features, including exclusive offers or promotions. We have a legitimate interest in using your personal data for marketing purposes (see above).

You do have the right to opt out of receiving marketing communications at any time by using the unsubscribe link in emails.

We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.

Who we share your personal data with

We routinely share personal data with third parties we use to help deliver services and features to you under Property School. We also share personal data with other third parties that we use to help us run Property School, such as marketing agencies, website hosts, and our banks.

We may also share personal data with our professional advisers (such as our lawyers or accountants) and law enforcement agencies, courts, and regulatory bodies if we need to in order to comply with our legal and regulatory obligations.

We do not share your personal data with any other third party.

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purposes for which we use it. If you cancel your membership to Property School, we will delete or anonymise your account data within a reasonable amount of time.

Transferring your personal data out of the UK

We do not transfer your personal data out of the UK.

Your rights

You generally have the following rights, which you can usually exercise free of charge (we’ve tried to make these as clear as possible, but please contact us if you have any questions):

  • the right to be provided with a copy of your personal data;

  • the right to require us to correct any mistakes in your personal data;

  • the right to require us to delete your personal data (in certain situations);

  • the right to require us to restrict use of your personal data (in certain situations);

  • the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format and/or transmit that data to a third party (in certain situations);

  • the right to object at any time to your personal data being used for direct marketing and (in certain situations) to our continued use of your personal data;

  • the right not to be subject to a decision based solely on automated processing – we do not make any such decisions based on data collected by your membership of Property School; and

  • if you have given us your consent to use your personal data, you have the right to withdraw that consent easily at any time.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We also limit access to your personal data to those who have a genuine need to access it.

We will notify you and the regulator of a suspected data security breach where we are legally required to do so.

How to contact us

You can contact us by post or email if you have any questions about this policy or the information we hold about you, to exercise a right under the UK GDPR or to make a complaint.

Our contact details are:

by email: steph@propertyschool.com.

How to complain

We hope we can resolve any issues you might have. If we haven’t addressed your questions or concerns in a manner you’re happy with, you have the right to lodge a complaint with the Information Commissioner. The Information Commissioner may be contacted using the details at ico.org.uk/make-a-complaint.

Changes to this privacy policy

We may change this privacy policy from time to time. When we make significant changes, we will inform you by email.

 

Terms and Conditions of any purchase sales

 1. Definitions and Interpretation

1.1 “Property School” or “Steph Batey The Property Teacher” refers to the trade names used by Stephanie Batey, a sole trader.
1.2 “You” refers to the Delegate and/or any person acting with the Delegate’s authority. “We”, “Us” or “Our” refers to Stephanie Batey.
1.3 “Booking” means a delegate booking for any property coaching or course.
1.4 “Course Materials” means any materials or documents provided by Us.
1.5 “Venue” means any facilities or locations of any nature relating to the course.
1.6 “Programme” means the Path to Property Programme, including any coaching or training services provided.

2. Booking and Payment

2.1 All bookings are subject to availability and acceptance by Us. Bookings are confirmed only upon full or agreed instalment payment.
2.2 Payment can be made via BACS or Stripe, as set out in the issued invoice.
2.3 No access to course content will be granted without full or agreed instalment payment.
2.4 If your employer or a sponsor is covering your fees, written confirmation must be provided. The delegate remains ultimately responsible.
2.5 You are responsible for ensuring all provided information is accurate.

3. Programme Access and Duration

3.1 Programme access (including any Slack groups, extra calls, or bonuses) is provided for a maximum of 6 months from the date of enrolment.
3.2 Extensions may be available subject to additional payment and discretion.
3.3 Any 1:1 sessions must be used within this timeframe. Failure to schedule or attend will result in forfeiture.

4. Cancellations, Refunds and Reschedules

4.1 All bookings are binding. No refunds will be given once access has been granted to any course material or sessions.
4.2 If you cancel after gaining access, you remain liable for the full fee.
4.3 Rescheduling 1:1 sessions requires 48 hours’ notice. Missed sessions without notice are chargeable and non-refundable.
4.4 We reserve the right to reschedule or cancel training sessions for any reason. Reasonable efforts will be made to notify you.

5. Code of Conduct and Delegate Behaviour

5.1 You must behave respectfully towards all participants, staff and venues.
5.2 We reserve the right to refuse access to or remove any delegate whose behaviour is disruptive, inappropriate, or illegal.

6. Course Materials and Intellectual Property

6.1 All intellectual property rights remain with Stephanie Batey. You may not copy, share, sell or redistribute any materials.
6.2 Legal action will be taken against unauthorised use or sharing of course content.

7. Data Protection and Privacy

7.1 We comply with GDPR. Your personal data will be stored securely and used only for the administration of your course and relevant marketing, unless you opt out.
7.2 You may request access to or deletion of your data at any time by emailing [email protected].

8. Disclaimers

8.1 All education provided is based on personal experience. It does not constitute legal, financial or tax advice.
8.2 No guarantees can be made regarding investment outcomes, property purchases, or raising finance.
8.3 You must conduct your own due diligence and seek advice from qualified professionals.

9. Limitation of Liability

9.1 We are not liable for any indirect, special or consequential losses including loss of profit, opportunity or goodwill.
9.2 You are responsible for any damage you cause to venues or third-party property.

10. Governing Law and Dispute Resolution

10.1 These terms are governed by the laws of England and Wales.
10.2 Any disputes shall be resolved in the courts of England and Wales.

11. Acknowledgement and Acceptance

By making a booking or accessing course materials, you confirm that you have read, understood and accept these terms in full.